Contact information
Contact Us
We answer every email, usually within one business day.
support@moriandlys.com
Hours
Monday to Friday. We are closed at weekends and on public holidays, and messages sent then are answered on the next business day.
Who we are
Mori & Lys is an independent lighting store. We are based in Indonesia. Our lamps ship from a warehouse in the United States or from our supplier's warehouse in China, and each product page says which.
What to include
For anything about an existing order, please include your order number. For a damaged or faulty item, attach a photo of the item and its packaging so we can resolve it without a second round of emails.
Returns
Please email us before sending anything back. We will confirm the correct return address for your item. A return sent without one may not reach us.